Privacy Policy
Last updated: April 5, 2023
1. Introduction
CommonsFairmarket ("we," "our," or "us") prioritizes your privacy. This document outlines our Privacy Policy and details how we manage, utilize, share, and protect your data when you access our website commonsfairmarket.sbs or employ our yacht charter offerings.
By engaging with our offerings, you consent to the data practices prescribed in this document. This policy adheres to relevant privacy regulations, comprising the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional Canadian privacy legislation.
2. Information We Collect
2.1 Personal Information
We gather personal data that you willingly supply to us when you:
- Reserve a yacht charter
- Communicate with us via our website or telephone
- Register for our newsletter
- Complete forms on our site
- Take part in surveys or promotional activities
Such information can include:
- Your name and contact details (email, telephone, postal address)
- Billing information (handled securely via external service providers)
- Preferences and specifications for your charter
- Details of an emergency contact
- Special dietary needs or health information (if shared)
2.2 Information Collected Automatically
We automatically gather specific details about your device and your visit to our site, including:
- IP address and locale details
- Browser type and its version
- Viewed pages and duration of site visit
- Sites that referred you to us
- Device characteristics (model, screen size, etc.)
2.3 Cookies and Similar Technologies
To improve your browsing experience on our website, we employ cookies and analogous tracking tools. These enable us to:
- Store your preferences
- Analyze site performance and engagement
- Deliver tailored content
- Refine our offerings
You can administer your cookie preferences via your browser settings or our cookie consent tool.
3. Utilization of Your Data
Our use of your information encompasses:
- Provision of Services: Executing yacht charter services, managing reservations, and corresponding with you regarding your bookings
- Support for Customers: Addressing inquiries and offering assistance when needed
- Payment Management: Handling transactions and attending to billing queries
- Security Measures: Maintaining safe operations and guarding against deceptive activities
- Promotions: Mailing you marketing materials and news, provided you've given consent
- Site Enhancement: Evaluating usage trends to improve website performance
- Legal Adherence: Fulfilling legal and regulatory obligations
4. Disclosure and Sharing of Information
We do not sell, exchange, or lease your personal data to unrelated parties. However, we might share your information in these instances:
4.1 Collaborating Service Providers
We may divulge information to third-party vendors that support us in various functions such as processing payments, maintaining our site, conducting email campaigns, monitoring analytics and performance, and providing customer service.
4.2 Legal Obligations
Should the law demand it, or in order to respond to legal procedures, court rulings, urgent situations, or to investigate potential deceitful or unlawful activities, we may disclose your details.
4.3 Business Reorganizations
In the case of a merger, acquisition, or transfer of company assets, your data may be part of the assets transferred.
5. Data Protection
Our safeguarding measures for your data include industry-standard technical and organizational strategies to prevent unauthorized access, alterations, exposure, or destruction. These tactics consist of encryption practices, secure servers, access control, routine evaluations, and training for staff.
Nevertheless, please be aware that no method of electronic storage or internet transmission is entirely secure. While we strive to protect your personal information, we cannot assure its absolute security.
6. Retention of Data
Your personal data is retained solely for the timeframe required to satisfy the intentions for which it was amassed or as mandated by law. Standard retention periods are:
- Yacht reservations: 7 years for tax and legal reasons
- Communication for marketing: until you opt out or request deletion
- Analytical data from the website: 26 months
- Customer service interactions: 3 years following the final communication
7. Your Rights and Options
You are entitled to access your data, request corrections, seek deletion (subject to prevailing laws), ask for portability, opt out of marketing messages, and manage your cookie settings. Contact us through the details provided below to exercise your rights.
8. Third-Party Services
8.1 Google Analytics
For insight into website usage, we utilize Google Analytics. You can choose not to participate using the Google Analytics Opt-out Browser Add-on.
8.2 Social Media Platforms
Links to social media platforms with their own privacy policies may be found on our website.
8.3 Payment Processing Entities
Our payment processing is facilitated by third parties compliant with PCI DSS standards.
9. International Transfer of Data
We may process your details in countries different from United Kingdom. Correspondingly, we implement safeguards that align with applicable privacy obligations.
10. Protection of Minors’ Privacy
Our services are not targeted at minors under the age of 13, and we do not intentionally gather their information. Should you suspect that a minor has supplied us with data, please contact us directly.
11. Revisions to This Privacy Policy
This privacy document is subject to changes, which reflect shifts in our practices or legal stipulations. We will communicate alterations by updating the policy here, emailing registered users, or exhibiting a notification on our portal. Continued utilization of our services post any changes signals your acceptance of the updated terms.
12. Contact Information
Should you have inquiries regarding this Privacy Policy or our practices regarding data, please get in touch:
CommonsFairmarket — Privacy Officer
Marina Bay
Southampton SO14 3TG
United Kingdom
Phone: +44 23 8000 0000
Email: [email protected]
13. Adherence to Google Ads User Consent Policy
In line with Google Ads user consent policies, we operate. Your preferences related to cookies and tracking can be modified any time via our cookie management panel.